Terms of Service
The terms and conditions governing your use of EducationPals.ai.
Last updated: March 14, 2026
These Terms of Service ("Terms") govern your access to and use of EducationPals.ai ("we", "us", or "our"), including our website, learning platform, AI tutor, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service. [FIRST DRAFT — pending counsel review.]
Acceptance of Terms
By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms. [FIRST DRAFT — pending counsel review.]
Eligibility
You must be at least 18 years old to create an account and use the Service. The Service is not directed to children under 18. In the United States, users under 13 may not use the Service under COPPA. In the EU, users under the applicable member-state age of digital consent (typically 13–16) may not use the Service without verifiable parental consent. In India, users under 18 may not use the Service under the DPDPA. [FIRST DRAFT — pending counsel review.]
Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate registration information and keep it up to date. Notify us immediately at privacy@educationpals.ai if you suspect unauthorized access. We use Clerk for authentication and may suspend accounts that appear compromised. [FIRST DRAFT — pending counsel review.]
Subscriptions and Payment
Paid features are billed through Stripe on a recurring subscription basis (Reader, Learner, Pro, and optional ATLAS add-ons as shown on our pricing page). By subscribing, you authorize us to charge your payment method at the then-current rate. Subscriptions renew automatically unless cancelled before the renewal date. Refunds are handled in accordance with applicable consumer protection law and our refund policy as published at checkout. We may change pricing with reasonable notice. [FIRST DRAFT — pending counsel review.]
Intellectual Property
All course content, articles, diagrams, lesson structures, platform software, branding, and other materials provided by EducationPals.ai are owned by us or our licensors and are protected by copyright and other intellectual property laws. You receive a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial learning purposes during an active subscription or free tier. You may not copy, redistribute, resell, scrape, or create derivative works from our content without written permission. [FIRST DRAFT — pending counsel review.]
User Content
You retain ownership of content you create on the platform — including notes, bookmarks, highlights, flashcards, and tutor conversation inputs. By submitting user content, you grant us a worldwide, non-exclusive license to store, process, display, and use that content solely to provide and improve the Service (for example, to show your notes in the lesson view or to generate personalized tutoring responses). You represent that you have the right to submit any content you provide. See our Privacy Policy for how we handle personal data. [FIRST DRAFT — pending counsel review.]
AI-Generated Content
The Service uses artificial intelligence (including AWS Bedrock models) to generate tutoring responses, practice questions, articles, and personalized learning suggestions. AI output is provided for educational purposes only. It does not constitute professional, legal, medical, financial, or career advice. AI responses may contain errors or outdated information. You should verify important information independently and not rely on AI output for decisions with legal or significant personal consequences. [FIRST DRAFT — pending counsel review.]
Acceptable Use
You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to gain unauthorized access to our systems or other users' accounts; (c) scrape, crawl, or bulk-download content; (d) share account credentials or resell access; (e) upload malware, spam, or harmful code; (f) harass, abuse, or impersonate others; (g) circumvent paywalls, rate limits, or access controls; (h) use the Service to train competing AI models without our written consent; or (i) interfere with the normal operation of the Service. [FIRST DRAFT — pending counsel review.]
Suspension and Termination
You may delete your account at any time from Settings > Privacy. We may suspend or terminate your account if you violate these Terms, if required by law, or if we discontinue the Service. Upon termination, your right to access the Service ends. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and dispute resolution) will survive termination. Data deletion is handled as described in our Privacy Policy. [FIRST DRAFT — pending counsel review.]
Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE OR COMPLETE. CERTIFICATES AND PROGRESS TRACKING REFLECT PLATFORM ACTIVITY AND DO NOT GUARANTEE JOB PLACEMENT OR PROFESSIONAL QUALIFICATION. [FIRST DRAFT — pending counsel review.]
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EDUCATIONPALS.AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. [FIRST DRAFT — pending counsel review.]
Indemnification
You agree to indemnify, defend, and hold harmless EducationPals.ai and its affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your user content, or your violation of these Terms or applicable law. [FIRST DRAFT — pending counsel review.]
Governing Law
These Terms are governed by the laws of [JURISDICTION — pending counsel to confirm company registration and preferred forum], without regard to conflict-of-law principles. Nothing in these Terms limits mandatory consumer protection rights that apply in your country of residence. [FIRST DRAFT — pending counsel review.]
Dispute Resolution
Before filing a formal claim, please contact us at privacy@educationpals.ai so we can attempt to resolve the dispute informally. If we cannot resolve a dispute within 30 days, either party may pursue remedies in the courts of [JURISDICTION — pending counsel review] or as otherwise required by mandatory consumer law in your jurisdiction. [FIRST DRAFT — pending counsel review.]
Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. Where required by law, we will obtain your consent before the changes apply to you. [FIRST DRAFT — pending counsel review.]
Contact Us
If you have questions about these Terms, contact us at privacy@educationpals.ai.