1. From Model Benchmarks to System Performance
4 lessonsUnderstand why generic AI benchmarks fail to predict real-world performance and how to shift evaluation focus to operational outcomes.
2. Designing Role-Specific Evaluation Frameworks
5 lessonsBuild evaluation frameworks tailored to specific job functions like alert triage, content moderation, or code review.
3. Testing Agent Behavior and Tool Use
5 lessonsEvaluate how AI agents plan actions, call tools, retrieve information, and adapt based on intermediate results.
4. Building Regression Test Suites
5 lessonsCreate automated test suites that catch performance degradation when system components change.
5. Operational Guardrails and Safety Checks
5 lessonsImplement runtime guardrails that prevent harmful actions and ensure AI systems respect permissions and policies.
6. Measuring Reliability and Repeatability
5 lessonsTest whether AI systems produce consistent, reliable results across time, data variations, and edge cases.
7. Production Monitoring and Continuous Evaluation
5 lessonsDeploy monitoring systems that track AI performance in production and trigger re-evaluation when behavior degrades.
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