Student Privacy

EducationPals is built for adults learning AI skills for work. You must be at least 18 years old to create an account, as our Terms of Use say. The service is not designed for, or directed to, children or schoolchildren, and we do not knowingly collect personal information from anyone under 18.

We do not knowingly collect personal information from children under 13 (as the US Children's Online Privacy Protection Act, COPPA, defines them), from children under the age of digital consent in their EU country, or from anyone under 18 in India. If you are a parent or guardian and believe your child has created an account or given us personal information, email privacy@educationpals.ai. We will delete the account and the information promptly — you do not need to prove anything beyond telling us which account it is.

If we learn by any other means that an account belongs to someone under 18, we will close it and delete its data.

We collect what we need to teach: your account details, your course progress, your quiz and practice answers, your notes and highlights, your conversations with Atlas, the AI tutor, and the learner profile you confirm. The Privacy Policy lists everything, and our AI Policy explains what the tutor sends to AI models and keeps.

We do not sell learners' personal information, and we do not use their tutor conversations, answers or notes for advertising or to train AI models.

An organisation — an employer, a school or a partner such as A2X — can give its people access to EducationPals through a team plan or partner access. In that case:

• The organisation's administrators can see each member's learning progress: their display name, when they were last active, their streak, how many minutes they studied in the last 7 and 30 days, and, for each course, which lessons they have completed and when they last opened it.
• Administrators cannot see members' email addresses through the progress view, and never see tutor conversations, quiz answers, notes, highlights, bookmarks, flashcards or build work.
• We use members' information only to provide EducationPals, as our Privacy Policy and, where it applies, our Data Processing Addendum with the organisation describe.

EducationPals is not designed for primary or secondary schools. Colleges, universities and other institutions that offer it to adult students should know:

• We process students' information only to provide the service the institution has arranged, under the institution's instructions as set out in our Data Processing Addendum, and not for advertising.
• If the institution is subject to the US Family Educational Rights and Privacy Act (FERPA), records it shares with us, or that we hold for it, are used only for the purposes the institution authorised, and are not disclosed to anyone else except as the law allows.
• Requests from students to see or correct their education records should go to the institution. We will help the institution respond.
• The institution should tell its students that it uses EducationPals and what their administrators can see (section 4).

• Download a copy of your data in Settings › Privacy.
• Control what Atlas remembers in Settings › Tutor memory.
• Correct your name and email in your profile.
• Delete your account and its data in Settings › Security.

For anything else — including requests from parents, guardians or institutions — email privacy@educationpals.ai.