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AI for Marketing

Learn where AI can help marketing work: segmenting customers, choosing tools and preparing your data.

5 chapters · 21 lessons

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What you'll cover

The chapters

The plan for the full course. Lessons open when the course does.

  1. 01Spotting gaps and noise in campaign data4 lessons
  2. 02Machine learning and generative AI for marketers4 lessons
  3. 03Customer segmentation with AI clustering4 lessons
  4. 04Choosing and connecting marketing AI tools5 lessons
  5. 05Preparing first-party data for AI4 lessons

Self-check

How much do you already know?

5 quick questions. Pick an answer to see why it's right or wrong. Nothing is saved.

  1. Question 1 of 5

    What are the two core jobs that supervised learning performs for marketers?

  2. Question 2 of 5

    What is the primary output type of generative AI?

  3. Question 3 of 5

    Which of the following is an example of a clustering task in unsupervised learning?

  4. Question 4 of 5

    Which of the following best describes the primary fuel source for predictive AI in marketing?

  5. Question 5 of 5

    Which of the following is a red flag when a vendor claims their tool uses 'AI-powered insights'?

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Key terms

Words you'll meet in this course

Behavioral data
Records of what customers actually do, such as pages viewed, emails opened and purchases made, as opposed to who they are.
Behavioral clustering
Grouping customers by patterns in what they do, found by an algorithm rather than set in advance.
Lookalike modeling
Finding new prospects who resemble your best existing customers, based on shared traits and behaviors.
Multi-touch attribution
Splitting credit for a sale across the several marketing touchpoints a customer saw, rather than giving it all to the first or last.
First-party data
Information you collect directly from your own customers and channels, such as purchase history or site activity, with their consent.
Customer data platform
Software that combines customer data from many sources into one profile per customer, which other marketing tools can then use.
Vendor lock-in
Dependence on one provider that makes switching costly, for example because your data, workflows or integrations only work with that provider.

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